Family owned. Customer obsessed.
At Carmen, we’re proud to be a 100% family-owned and operated transportation company since 1985. It sets us apart from many regional trucking firms that have been absorbed by larger national corporations.
Our journey as a dedicated transportation partner started for a large furniture manufacturer. We still serve that very first customer to this day, along with a growing list of dedicated accounts and local shunting service on a contract basis.
Over the years, we’ve diversified our services to better serve our many customers, including:
- Local truckload cartage for the Greater Toronto and Southern Ontario region
- Truckload service to and from the Greater Toronto Area and Southern Ontario to select US states
- Truckload service to and from the Greater Montreal and Quebec City areas to select US states
- Freight management services for your North American logistics requirements
Many of our customers view us as more than a transportation company, but as trusted advisers they can count on to get the job done year in and year out as their needs grow and evolve. We’re strong communicators, and offer a level of collaboration and transparency that’s rare in this industry—or any industry for that matter.
Small company service with big company reach
As a mid-size transportation company, we’ve incorporated the processes, technology, and training necessary to compete with much larger organizations, while retaining a “small company” personal touch. Our close relationships with clients are maintained through a three-tier customer service process, ensuring a knowledgeable Carmen CSR, familiar with your account, is always available to assist you.
Our team is both proactive and reactive when it comes to meeting your needs.
Choosing the right people to represent our company and serve you is a top priority. A caring attitude is deeply ingrained in our culture and is evident in every shipment we handle and every person we hire. A modern fleet, courteous drivers and a company culture that puts customers first are just a few reasons why we say Carmen Cares™ and you can always Expect More™ from us!
The straight goods
When you have a supply chain to manage and people depending on you for accurate information, you need the facts so you can react accordingly. We don’t make up stories, we find solutions that win the day. We pride ourselves on being both proactive and reactive and have the team, processes and resources to get your freight to its destination as promised.
In short, we do what we say, and we say what we do.
Carmen’s core values
At Carmen Transportation, we believe in delivering exceptional service and we live by our mantra of EXPECT MORE™. We’re proud to uphold our family-owned and operated values of integrity, accountability and respect.
As we’ve grown, we’ve remained committed to upholding high standards rooted in our core values of trust and communication. We understand the importance of transparency, not just with management, but also with employees and customers. Furthermore, the wellbeing of everyone associated with our company is a top priority, and this is reflected in our emphasis on safety. We take every measure to ensure the safety of our team and our customers’ freight.
Trust, communication and safety are big factors in Carmen Transportation’s success, but we also live and breathe these six core values every single day:
- Sincerity of interest
- Embracing and driving change
- Pursuing learning and development
- Creative adaptability
We take pride in the work that we do and never shy away from owning up to our successes and failures. We believe in creating a high level of transparency so our team and customers feel they’re part of the outcome of our collective work.
Let us show you what we can do!